Privacy Policy
AG ESTATE (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of users who visit our website and use our services. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable laws of the United Arab Emirates.
By accessing or using our website, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our website or provide personal information to us.
Personal Data We Collect
We collect personal data only when it is voluntarily provided by you or when required to deliver our services. This may include:
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Full name
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Email address
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Phone number
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Company name
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Residential or mailing address
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Property inquiry details
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Account preferences
Personal Data refers to any information that identifies or can reasonably identify an individual.
Purpose of Collecting Personal Data
AG ESTATE collects and uses Personal Data for the following purposes:
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Responding to property inquiries and service requests
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Providing real estate services, listings, and updates
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Managing user accounts and communications
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Improving website functionality and user experience
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Sending relevant marketing communications (with opt-out options)
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Fulfilling legal and regulatory obligations under UAE law
We do not sell, rent, or trade your Personal Data to third parties.
Lawful Use and Disclosure of Personal Data
Your Personal Data may be used or disclosed only when necessary and lawful, including:
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To provide services you have requested
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With your consent
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To trusted service providers under confidentiality agreements
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To comply with UAE laws, regulations, court orders, or government requests
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To protect the rights, safety, and property of AG ESTATE, our users, or others
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For fraud prevention, risk management, and security purposes
Where possible, data may be aggregated or anonymized so that individuals cannot be identified.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance functionality, analyze traffic, and improve user experience. Cookies may collect information such as browser type, device details, and website usage patterns. You may disable cookies through your browser settings; however, some website features may not function properly as a result.
Third-Party Service Providers
AG ESTATE may engage third-party service providers for website hosting, analytics, marketing tools, and payment processing. These providers are contractually required to safeguard Personal Data and use it only for authorized purposes.
Payment transactions, where applicable, are processed through secure third-party payment gateways. AG ESTATE does not store sensitive payment details unless explicitly provided by you.
Data Retention
We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
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Providing services
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Meeting contractual obligations
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Complying with UAE legal and regulatory requirements
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Resolving disputes and enforcing policies
When Personal Data is no longer required, it is securely deleted or anonymized.
Data Transfers Outside the UAE
Your Personal Data may be stored or processed on servers located inside or outside the UAE. Where data is transferred outside the UAE, AG ESTATE ensures appropriate safeguards are in place in accordance with UAE data protection requirements to protect your information. By using our website and providing your Personal Data, you consent to such data transfers.
Security of Personal Data
AG ESTATE implements reasonable administrative, technical, and physical security measures to protect Personal Data against unauthorized access, loss, misuse, or alteration. While we take strong precautions, no method of transmission over the Internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.
Your Responsibilities
To help protect your Personal Data, you should:
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Keep your login credentials confidential
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Log out after accessing secure areas of the website
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Use updated antivirus and security software
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Take reasonable precautions against cyber threats
Changes to This Privacy Policy
AG ESTATE reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or business practices. Updated versions will be posted on this page and will take effect immediately upon publication.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your Personal Data, please contact us:
AG ESTATE
📧 Email: info@agproperty.ae
📞 Phone: 04-5634999